We’ve translated 30 years of excellence into something new.

As we celebrate 30 years of helping clients communicate confidently across languages and cultures, I’m proud to share our next big milestone: Interpro has rebranded.

You’ll notice a bold new visual identity and a redesigned website. But what hasn’t changed is our commitment to quality, service, and partnership. We remain the same team you know and trust. This update simply reflects who we are today: a strategic, consultative partner ready to guide your global growth.

Why the Change?

Our updated brand reflects how far we’ve come since our founding in 1995. We’ve grown. Our services have evolved. And now, our brand matches our depth of expertise. 

Today, we serve clients across industries with full-service translation, localization, interpreting, and AI-assisted solutions.

What You Can Expect

Our new global website makes it easier than ever to:

• Explore our full range of services, including AI-powered translation and Machine Translation Post-Editing.
• Learn best practices from our subject matter experts. 
• Connect with a consultative partner who can scale with your needs.

Whether you’re localizing eLearning for a diverse workforce, or expanding your brand into new markets, Interpro is here to help you accomplish your global growth goals, no matter the language.

What Hasn’t Changed

Our values, our dedication to our team, and our commitment to quality, remain at the heart of everything we do. You’ll continue to receive the same high-quality, certified services and the same collaborative approach with trusted guidance you’ve come to rely on.

Explore Interpro’s services or schedule a consultation to learn how we can support your next project. 

The post Interprospectives: Inside Interpro’s New Brand with CEO Nick Strozza appeared first on Interpro Translation Solutions.

We at Interpro are excited to celebrate this next chapter as our headquarters changes represents more than just a new office location. Opening the new global headquarters represents values that have guided the company since day one  – financial independence, strategic vision, and community connection.

Interpro Hosts A Ribbon Cutting to Unveil Global Headquarters

Interpro’s new headquarters wasn’t financed with loans or outside funding. Interpro purchased it’s global headquarters not just as a business win – it’s a strategic advantage for every client we serve.

Financial independence allows us to reinvest directly in our people, tools, and processes. It means we’re never at the mercy of economic volatility. And most importantly, it positions us to deliver stable, consistent service without compromise.

If you’re entrusting us with sensitive content and multilingual communication, you deserve to know that your partner is built to last. This new HQ is one more way we’re proving that.

Interpro’s New Global Headquarters

A Ribbon Cutting That Felt Like Coming Home

We were honored to have the Wheaton Chamber of Commerce join us at the global headquarters and other Wheaton locals to help commemorate the event. Together, we cut the ceremonial red tape (it took a few tries with those giant scissors) and toasted to the future with drinks and locally catered pizza and snacks. Interpro team members, friends, and community partners signed their names on the ribbon as a memento of the day.

The Wheaton Chamber of Commerce commented very positively on the event, saying:

Interpro’s ribbon cutting in September was a great event for not only the business itself, but the entire Chamber! It was a chance to network with the Wheaton community, from chamber members to city officials and our partners in progress. We had a great turnout, and even better opportunity to learn more about the services and staff at Interpro. We were so happy to welcome them to the Chamber, meet the amazing team, and we are excited to see how their involvement will further strengthen the growth and success of our local business network here in Wheaton.

Joe Stella, CEO of BackPocket Agency and longtime friend of Interpro, had this to say about his experience at the event:

“Attending the ribbon cutting at Interpro’s contemporary state-of-the-art headquarters was a true pleasure! The event offered meaningful conversations, networking opportunities, idea sharing and gourmet espresso – what more could you ask for? It was more than just a celebration — it was a launchpad for new relationships and shared successes. I left feeling energized, inspired, and excited about the future for both Interpro and myself!”

Rene Ryan, Joe’s colleague and COO of BackPocket Agency, also expressed her enthusiasm for her evening at Interpro’s headquarters:

“I had a fabulous time at the ribbon cutting at Interpro’s sleek, modern headquarters. The event was all about connecting with new faces, sharing ideas, and enjoying fantastic food and drinks in a vibrant, welcoming space. It was the perfect setting to build relationships, exchange insights, and celebrate Interpro’s exciting next chapter.”

 Pictured first: Backpocket Agency Founders; Pictured second: The Wheaton Chamber Introducing Interpro Translation Solutions as the Newest Member

The Wheaton Chamber of Commerce has been a great resource for us in our time as a local company, welcoming us into Wheaton’s business community and inviting us to key events. The Chamber truly lives up to its mission to promote business, enhance economic development, and enrich the quality of life in our community. We value our partnership with the Chamber, and mirror this kind of relationship with our own clients.

Our RemoteFirst Model, Reimagined

While our headquarters gives us a physical home base, our team is still RemoteFirst by design. We trust our people to do great work from wherever they are. The change in our headquarters means more than just a location shift – it reflects our financial independence, strategic vision, team collaboration and community connection.

This approach reflects our culture: flexible, adaptable, and focused on outcomes. Clients benefit from a team that’s responsive, available across time zones, and empowered to work efficiently.

Our global headquarters is a symbol of everything we’ve built together over the past 30 years – trusted client relationships, high-quality multilingual solutions, and a culture of integrity.

Building on a 30-Year Legacy

This headquarters is more than brick and mortar building. It’s a symbol of everything we’ve built together over the past 30 years – trusted client relationships, high-quality multilingual solutions, and a culture of integrity.

It’s also a promise: Interpro is here for the long haul to help you build your multilingual strategy. And whether you work with us for translation, localization, or interpretation, we want you to feel that confidence in every interaction.

What’s Next for Interpro?

• We’re expanding our community involvement in the Wheaton, IL community our global community.
• We’re investing in new technology and team development.
• We’re continuing to grow with purpose, not pressure.

You can expect the same Interpro you’ve always known—now with an even stronger foundation to serve you better.

Trust Interpro as Your Next Translation and Interpreting Partner

Interpro has the experience and expertise to help your business effectively communicate your message across different languages and cultures.

Ready to get started? Contact us today and make your next translation project easier.

The post Interprospectives: Inside Interpro’s New Global Headquarters with CEO Nicholas Strozza appeared first on Interpro Translation Solutions.

Nick Strozza, CEO of Interpro Translation Solutions, shares a heartfelt update as we celebrate 30 years of language services excellence. Hear about our milestones, values, and vision for the future.

We’re Grateful and Proud to be a Trusted Language Service Provider for Over 30 Years

2025 is a milestone year for Interpro Translation Solutions as we celebrate 30 years of providing quality-driven language services. Our journey has been one of innovation, resilience, and a commitment to our mission—translation accuracy, quality client service, and partnership—which have remained unchanged since our inception in 1995 by Ralph Strozza.

As a family-owned company for over 30 years, we are proud to say our moral responsibility to be an honest, ethical Language Service Provider (LSP) has never wavered.

We have built processes, partnerships, and a team that operates with our core values. These principles are embedded in the DNA of our team:

• Responsive and prioritizing prompt, thoughtful communication with clients and team members.
• Accountable and own commitments, being honest, and standing by our actions.
• Professional upholding of our high standards in transparency, behavior, and work quality.
• Positive fostering a respectful, supportive, and professional environment.
• Sincere sharing of knowledge, supporting everyone, and achieving goals together.

A Mission of Excellence: Investing in Our Team, Our Services, and Our Community

2024 marked a pivotal year for us. We expanded our team, embraced new services, and continued to foster a culture of excellence.

Over the years, the Interpro team has worked hard to evolve with the industry, navigating changes in file formats and tools as our clients need. It’s led us to understand the three most important investments we can make to foster success:

Our People: We’ve invested in a talented team that shares our vision and dedication. Our staff brings unparalleled expertise and passion to every project, ensuring that we consistently deliver exceptional results. From linguists to project managers, every member of our team is committed to helping our clients succeed on a global stage.

Our Technical Capabilities: We prioritize understanding the translation landscape to address our clients’ technical challenges. This includes offering innovative solutions, staying on the forefront of AI-driven translation technologies, and providing expert guidance to ensure seamless and accurate results tailored to their needs.

Our Community: Beyond business, we’re committed to giving back to our communities – from donating time packing meals for the less fortunate, raising money for the F3 Foundation via a 5K, to supporting underprivileged elementary school students with holiday gifts. Community support is central to who we are.

As we look ahead, we remain focused on our mission to be the go-to partner for organizations that value quality in their language services. We thank our dedicated staff, our worldwide network of linguists, and, most importantly, our clients—for your unwavering trust and support. Without you, none of this would be possible.

Interpro is grateful to our team and client partners for being part of making Interpro happen for 30 years.

Embracing Innovation: AI Translation Solutions

As the language services industry evolves, so do we. At Interpro, we’ve made strategic investments to provide AI translation services to our clients, including:

• Building custom machine translation engines by utilizing translation memories and training the engine.
• AI translation services for voice over recording, captioning, and interpreting.
• Machine translation post-editing to edit and improve translations generated by AI tools.
• Machine translation quality scoring to help understand if AI translations are successful compared to professional human translation.

AI offerings are designed to complement our commitment to quality by:

• Enhancing efficiency without compromising accuracy.
• Integrating seamlessly with the latest authoring tools.
• Offering turnkey localization solutions that are tailored to your needs.

We recognize that AI is not a one-size-fits-all solution. That’s why our approach focuses on collaboration—leveraging the best of human expertise alongside advanced technology to deliver exceptional results.

The Future of Translation and Localization: We will “Make it Happen” for Another 30 Years

Interpro slogan been to “make it happen” for our clients since we opened our doors in 1995. Part of making it happen means we proactively seek to improve our service. We aim to provide the most modern, world-class, translation services for our clients.

In today’s translation landscape, the demand for accurate translations and a professional translation team to localize communications in their native platforms is at an all-time high.

Businesses needing to translate their materials face many challenges:

• navigating complex technology,
• efficient project organization,
• and translating with speed without sacrificing quality.

At Interpro, we’re not just service providers; we’re partners in your global growth. Our expert linguist team has subject matter experts across many different industries – eLearning, manufacturing, healthcare, and associations, to name a few.

Whether you need help integrating best practices for managing your translation projects or want a partner to manage the translation and localization process beginning-to-end, we’re here to be your language department.

• Staying on the Cutting Edge of Translation Technology: We attend global industry events to stay on top of trends and emerging tools.
• Creating Custom Solutions Tailored to You: From interpreting to eLearning localization, our services are designed to meet the unique needs of your business.
• Providing Consultative Advice: New to translation? Our team wants to help guide your translation projects efficiently so you get the most ROI.

We want to help our clients navigate the future of translation with confidence. My plan as CEO is to continue to stay on top of translation trends and emerging tools. From interpreting to e-learning localization, our services are designed to meet the unique needs of your business.

Interpro’s Mission Statement

A Year Long Celebration of Connecting People Since 1995

To remind us why we get to celebrate 30 remarkable years in business, our team is adopting a new slogan this year: Connecting People Since 1995.

It reminds us what we do and why we do it: because language barriers aren’t going to break themselves.

As we celebrate our 30th year in business, we’re grateful for our clients, team, and community. We invite you to join us through 2025 to follow the story of Interpro’s history as we share celebratory milestones through our email newsletter and LinkedIn page. We’re grateful for everyone who has helped the Interpro team in the last 30 years of achievements and are excited to celebrate with you in the year ahead.

Trust Interpro as Your Next Translation and Interpreting Partner

Interpro has the experience and expertise to help your business effectively communicate your message across different languages and cultures.

Ready to get started? Contact us today and make your next translation project easier.

The post Interprospectives: Inside Interpro’s 30 Year Anniversary with CEO Nicholas Strozza appeared first on Interpro Translation Solutions.

A New Era for Interpro

As Interpro approaches its 30th anniversary, we’re entering a pivotal new chapter. One focused on elevating the way we serve you. As Interpro plans for strategic updates across our organization, we’re doubling down on what matters most: delivering even more reliable, responsive, and relationship-driven translation services. These changes are designed to strengthen the value we bring to every project and partnership.

The New Interpro CEO

Effective February 20th, I assumed the role of Chief Executive Officer. I am genuinely excited about the chance to enhance our company’s already-robust 29+ year legacy. Leading into the transition, I rebranded our mission statement and company core values:

“We create stronger relationships through language, and relationships create a better world. Interpro connects people of different cultures worldwide through language while creating long-term partnerships that bridge cultures and remove language barriers.”

Our company-wide commitment to providing excellent quality and service to our clients continues. I am excited for the challenge and to embrace Interpro’s mission. I plan to collaborate closely with our Founder and global team to build upon our achievements.

Interpro is Now Offering ATC Certified Translations

Just last month, Interpro was formally approved as an Accredited Member of the ATC, meaning Interpro is authorized to officially able to offer certified translations with the ATC’s Certification Stamp. Translations with this stamp demonstrate compliance with the ATC’s strict membership vetting process, which includes audits on financial stability, quality management processes, client and supplier references, and appropriate professional indemnity insurance.

A New Website to Reflect Our Mission

Our elevated website experience with new videos featuring an inside look to the “Interpro experience”. The redesigned website embodies our mission to assist clients in developing the most effective multilingual communication strategies.

With a fresh look and easy-to-navigate user experience, our site highlights Interpro’s dedication to providing top-notch language solutions. The updated website will continue to be improved by our team with new service offerings, company updates, and best practices with tips for managing language-related projects.

New Goals Require Team Growth

To help Interpro achieve all the culture and technical goals we have set for this year, I’m thrilled to share some exciting news about our team:

Beshar Bahjat, our Chief Technology Officer, has been an integral part of Interpro’s journey for 25 years. His efforts and expertise have been instrumental in our achievements. We cannot thank Beshar enough for his dedication, passion, and hard work.

Lei Meng has been promoted to Director of Project Management. She has been a loyal employee of Interpro since 2006. I am honored to have her formally streamline our project management processes and continue to build our talented team.

Javiera González joined our team as a Project Coordinator at the beginning of the year. She resides in Santiago, Chile, and has a strong language background. Javiera recently spent three weeks on-site at Interpro HQ, and we are thrilled to be working with her!

The entire Interpro team is thankful for the chance to update you with our latest news. We value your ongoing interest and collaboration.

Trust Interpro as Your Next Translation and Interpreting Partner

Interpro has the experience and expertise to help your business effectively communicate your message across different languages and cultures.

Ready to get started? Contact us today and make your next translation project easier.

The post Interprospectives: Inside Interpro’s “New” Era with CEO Nicholas Strozza appeared first on Interpro Translation Solutions.

The new normal has opened doors for global business. Presentations that might once have been delivered to a localized trade show audience are now streamed all over the world as webinars. People who were never able to travel to attend a seminar can now learn from – and interact with – presenters on another continent.

The benefit of this global reach is clear, but it’s not without its complications. One of the more vexing questions is how to bridge the language gap when presenting live information to an international audience. After all, global reach is meaningless if the audience doesn’t fully grasp the material.

The percentage of people who prefer learning in their native language is as high as 90 percent, even if they are multilingual. Audiences more easily absorb and engage with content delivered in their mother tongue. The challenge to companies, then, is to present webinar translations that provide value to their entire audience.

Less than optimal webinar translation options

The first solution to this challenge is the most basic. Pre-record webinars, then dub or subtitle them before streaming. This conveys accurate information, but turns the audience from active participants into passive observers. Since the webinar does not take place in real time, the audience is unable to ask questions, share insights, or interact with the speaker as well as with one another.

Another option is consecutive interpretation, which has its own drawbacks. In this model, the speaker delivers a part of the webinar while an interpreter listens and takes notes. The speaker then pauses while the interpreter repeats the information in the target language.

Consecutive interpretation allows for engagement, but it’s a cumbersome process. It at least doubles the length of the webinar, and interrupts the speaker’s natural rhythm and flow. Constant interruption and lengthy pauses during which they can’t understand what is being said are frustrating for both speaker and listener.

Webinar translation using RSI

The most effective solution is a revolutionary interpretation model called Remote Simultaneous Interpretation, or RSI. With RSI, webinar translation occurs in real time as the presenter is speaking. Unlike consecutive interpretation, audiences only hear the audio in their native tongue.

With RSI, the speaker delivers the webinar in his/her native language. The audio is streamed to a remote interpreter through a cloud-based platform designed specifically for interpretation. As the audio stream is received through a headset, the interpreter translates the material into a microphone.

The video and audio streams merge for the audience end of the webinar. The audience sees the speaker but hears the interpretation. The combination of a reliable RSI platform, a skilled interpreter, and a high-speed Internet connection makes delivery feel seamless. Its speed and efficiency have made RSI the go-to option for making webinars available in multiple languages.

How RSI platforms work

Some RSI platforms are designed to work in tandem with online meeting programs like Zoom or GoToMeeting. The event platform hosts the webinar, and the RSI tool delivers the translation via a separate browser tab or mobile app.

Other RSI tools, such as the technology deployed by Interpro, are event platforms in and of themselves. Interpro’s RSI solution supports traditional webinar functions such as screen sharing, Q&As, polling, and document sharing. This easy-to-use platform can be accessed through a computer or smart device, provides high-definition audio and video, and is protected by high-level security.

The burgeoning global economy is fueling the demand for webinar translation. To compete, event platforms are trying to integrate interpretation into their own software. Zoom, for example, now allows meeting hosts to designate up to 20 participants as interpreters.

When the Zoom host turns on the interpretation feature, the interpreters each translate on their own dedicated audio channel. Participants select the language they want to experience the webinar in. They have the option to mute the original audio or run it at a low volume behind the translation.

The Zoom feature is still in its infancy, and has several downsides. Cloud recordings record only the original audio, so audiences who wish to go back and watch a webinar again cannot hear it in their native language. Zoom interpretation cannot be used with Personal Meeting ID, and must be enabled at the time the webinar is created. Interpreters must be panelists, and cannot be hosts or participants. It also requires a more expensive Zoom license, which may not make sense for all organizations.

Zoom also introduces some challenges for the interpreters. It has no handover or relay features, so an interpreter cannot hand off the interpretation task to a backup should he/she be unable to complete the webinar. The interpreter also has a less reliable audio stream for the original material. Overlapping conversations, unmuted mics, and poor sound quality can all negatively impact the interpreter’s ability to deliver a high-quality webinar translation.

It makes sense to use a tool designed for the job. Forcing a meeting platform to act as an RSI tool is like driving nails with a wrench: it gets the job done, but not as easily or as well as a hammer would.

With the availability of high-quality RSI platforms, there is no compelling reason to deliver a webinar translation through a platform not designed for it.

Think beyond vocabulary

Delivering a high-quality multilingual webinar involves something besides the right technology. It needs the right interpreter. An interpreter with expertise in the subject matter will deliver the most accurate webinar translation. For best results, provide your interpreter in advance with as much reference material as possible.

In addition to live interpretation, supporting materials covered in the webinar – such as handouts or PowerPoint slides – should be localized to give users the best experience. Localizing goes beyond word-for-word translation. It takes into account cultural nuances and context. It eliminates the confusion that may be caused by unintentional use of colloquialisms or idioms.

For example, an English-speaking Interpro client wanted to market a seminar to affiliates in France. The English marketing materials said the seminar would make something “easy as pie,” resulting in a “recipe for success.”

The idiom “easy as pie” doesn’t exist in French. Translating the material as-is would have made it nonsensical. Interpro worked with its French team and the client to develop French marketing materials with the slogan, “easy as saying hello.” This got the message across to a French-speaking audience.

Ideally, localization should begin before the webinar is even streamed. During the webinar planning stage, translation experts should be consulted to ensure both the content and visual elements will be understood. Signs, symbols, and colors often vary in meaning across cultures. Using inappropriate visuals to support your content could elicit reactions ranging from amused to offended.

Bringing it together

In conclusion, teaching, meeting, and interacting with global audiences in an online format will only become more commonplace. It’s critical that organizations who are taking the lead in the global economy be prepared in order to ensure that their content is understood the way they intend it to be through Webinar Translation.

The post One Webinar, Many Languages: Delivering Real-Time Webinar Translation appeared first on Interpro Translation Solutions.

Associations are designed to bring people together to work towards a common goal. Unfortunately, language barriers can make this task difficult. Not providing your association members and staff with materials and resources in their preferred or native language opens the door to miscommunication, and can be interpreted as a message of exclusion.

The services that a translation agency can provide are key factors in helping associations build a welcoming environment that promotes diversity, inclusion, and effective communication.

Importance of Inclusion for Associations

Associations are dedicated to promoting inclusion which, in turn, drives engagement and participation. It shows members that they matter, regardless of factors such as nationality, gender, socioeconomic status, or language spoken. Opening doors to all walks of life benefits each member, and the organization as a whole.

Association Forum, whose mission is to advance the professional practice of association management, states that “when an association values differences and creates a welcoming environment – one that is comfortable, inclusive, and empowering – it opens the door for innovation, increased participation and an elevated sense of community and belonging for all.” As your organization grows, it is up to the association leadership to adopt practices that foster inclusion.

Combating Linguistic Oppression

One of the principal ways in which associations can promote inclusivity is by breaking down linguistic oppression. Simply put, linguistic oppression is a form of exclusion that occurs when a group faces systematic disadvantages due to the language that they speak.

In terms of associations, providing members with resources that aren’t in the language that they are most familiar with (or best understand) puts them at a disadvantage compared to native speakers. Associations across all trades and missions offer a plethora of member benefits from networking opportunities to tools to important industry knowledge and news. Offering your association’s information, services and tools in multiple languages ensures that everyone is able to take full advantage of these benefits.

By providing your members with content in their own language, you are taking steps to become an active ally for traditionally marginalized groups, such as non-native English speakers. It shows that you, as an association, care about the needs of all members and celebrate the things that make your organization wonderfully diverse.

How Translation Agencies like Interpro Can Help

Taking the leap toward global expansion typically requires a good deal of planning. Reaching international audiences doesn’t happen overnight, but a translation agency can make the process as seamless as possible.

As your association expands, there will be more to translate than just membership information. To be inclusive towards all of your audiences, think of everything that you offer your current members. Some of the most common content that translation companies work with includes:

• Documents and resources: Whether it’s training materials or important industry announcements, translation of association documents ensures that all members can take advantage of all available resources.
• Websites: Not only do the documents that your association provides need translation, but so does the place that members come to in order to find them, which is often your website. Everything from headings and text, to action buttons can be translated for optimal member experience.
• Member communication: Do you provide your members with organization updates through mailers or email newsletters? These, too, can be translated so that your international audiences are up to date on the latest association news.
• Videos: Audio and video translations allow members and staff to take advantage of engaging visual resources, as well as text-based documents.
• Live events, workshops, and conferences: Translation companies that also offer interpretation services allow members to come together for live association-sponsored events. Interpretation can also be streamed digitally to audiences, allowing those located across the globe to participate.

To fully capitalize on the benefits of association membership, members should be engaged and involved, and language barriers sometimes prohibit this. By offering translations of this type of content, your association is providing an equal opportunity for education and networking, regardless of language spoken. This strengthens the entirety of the organization, and works to advance the overall mission of the association.

What to Look for in a Translation Agency

It’s important to remember that not all translation agencies offer the full spectrum of linguistic services that your association might need in order to create a welcoming environment. A few associations may be able to get by with limited services, but most will need the help of an agency that offers professional, turn-key solutions. A few important factors to look for in a translation company is the ability to localize content, handle projects from start to finish, and scale with your association as it grows.

Localization

When it comes to getting your message across, word for word translations don’t always get the job done. According to the American Society of Association Executives, “associations just starting to grow globally often create a single messaging strategy for all markets rather than customize strategies for each market.”

This approach, however, can prevent the associations from effectively reaching multiple audiences. Even small missteps in communication can lead organizations to alienate potential members. Associations who already have an established and successful global presence often work with local leaders and translation companies who have the knowledge and ability to localize communications to each market.

Localization goes beyond simple translation and takes several factors into account –  including vocabulary, style, tone, and cultural nuances. Along with written text, localization takes graphics, video, layout, and designs into account to ensure linguistic accuracy and cultural appropriateness. With a basic level of translation, the effort taken may seem like a hasty afterthought. Localization, on the other hand, is an end-product that is tailor-made for each target audience.

Handling Growth and Scalability

It is also important that translation agencies be able to effectively scale with the associations they serve as they continue to expand. A versatile agency will be able to handle projects involving multiple languages, cultures, and content mediums. This will ensure that all members receive the same great service that the association intends to deliver.

Conclusion

Whether your association is in the early stages of global expansion, or is already well-established across international borders, translation services are essential. When you provide your members and staff with the content they need in their own language, you let them know that you care. It’s a small gesture that goes a long way in prioritizing your member’s experiences and in building a truly inclusive association.

The post Fostering Global Inclusion: The Role of International Associations appeared first on Interpro Translation Solutions.

You may have contracted for event interpretation services in the past, or perhaps this is something new that your organization is going to need. Either way, it’s critical for you to understand the basics of event interpretation. This blog shares:

• What event interpretation is
• What the benefits of working with a company that offers a turnkey interpretation solution are
• What are the latest event interpretation trends

Let’s get started!

What is the Difference Between On-Site and Remote Interpretation?

There are two types of interpretation: on-site interpretation, and remote interpretation. Understanding the key similarities and differences between these can help you determine which interpretation option best meets your needs.

On-site interpretation takes place at the physical location of an event. Interpreters are present to communicate the presenter’s spoken information from one language into another, and vice-versa. This requires the use of a soundproof booth, allowing interpreters not only to hear what needs to be interpreted, but also to witness the speaker’s delivery.

Conversely, remote simultaneous interpretation (RSI) does not require an interpreter to be in the same room as the speaker and audience. Instead, audience members use headphones to listen to the speaker and hear the information in their own language, in real time.

One of the biggest advantages of RSI is that it eliminates the need for interpreter travel expenses and the use of special equipment. It is also a tech-savvy and innovative solution for organizations that are interested in being at the forefront of the latest technology.

Both interpretation styles are effective at ensuring that the linguistic needs of a multilingual audience are met. Engaging the services of a professional interpretation service provider can assist you in making the best decisions when planning your event.

Event Interpretation: Interpro’s Value-Add

Interpro offers a turnkey solution that organizes your workflow from start to finish. Working with a professional service provider eliminates guesswork and closes gaps. Our team understands each step of the interpretation process. From event logistics and technology needs, to language translation and special day-of considerations, our experienced team will help you plan, troubleshoot and succeed.

These benefits are obvious, but there is always room for improvement. Following these guidelines will help make the entire process as smooth as possible for your organization.

1. A Project Manager is key to a successful event.

One of the major benefits of working with a professional interpretation company such as Interpro is having an experienced Project Manager running the show. Your Project Manager understands the scope of work from one milestone to the next, and sees to every detail in order to ensure that the entire event runs according to plan. Additionally, your PM serves as the main point of contact between the interpretation team and your organization as event preparations unfold.

An on-site PM interacts directly with event participants, and helps facilitates support and other communications throughout the course of your event. Having on-site project management and technical support is crucial, whether interpretation is delivered on-site or through RSI. Attendees’ needs are met personally and promptly – delivering impeccable customer service – and the interpreters are allowed to focus on the task at hand, all a testament to your organization’s level of professional service and client service.

2. Don’t forget support materials.

As you plan your event, it is only natural that the focus be primarily on the content each speaker will deliver. However, it is also important to consider support materials as early on as possible. That means determining the type of ancillary visuals and other reference materials that each speaker will use, such as workbooks, pamphlets, brochures, or handouts.

Providing these reference materials to the interpreters as far in advance as possible allows for effective preparation, and ultimately higher quality interpretation. This is yet another way to guarantee an optimal event experience for your audience.

3. Get the layout in advance.

Content is the heart of your event. What is shared may very well make a lasting impact on your audience. In addition to focusing on the “what” side of preparations, you need to consider the “where” for event interpretation engagements.

In fact, doing an advance site visit of the venue to see the rooms and spaces that will be used is extremely beneficial as the number of rooms and attendees can have a direct impact on the scope of your interpretation project. Communicating the details concerning your venue from the onset is crucial.

It is also worth noting that having the interpretation in one room is usually ideal. If multiple sessions requiring interpretation run concurrently, the number of interpreters and on-site representatives needed will increase. A concurrent schedule will also require involve additional technology considerations, as well as more space.

4. Not all booths are created equal.

For on-site event interpretation engagements, two basic types of booth options are typically available:

• Soundproof booths
• Tabletop booths

Soundproof booths are full-size, fully enclosed booths used to provide complete sound insulation. These booths enable interpreters to efficiently perform their job without interfering noises from external sources. Tabletop booths feature an open back that provides partial sound isolation coverage. More portable than soundproof booths, tabletop booths accommodate two interpreters, but do not provide the same level as soundproofing as do soundproof booths. Both, however, are suitable for a wide variety of event settings.

5. Two heads are better than one!

This old adage certainly applies to interpretation. As interpreters are paired by subject matter expertise and experience, working as a pair, they are able to seamlessly take turns interpreting what the speakers are saying.

More importantly, since simultaneous interpreting demands so much concentration and effort, most professional interpreters can only work effectively for periods of 20 minutes or so. After that, they need to hand off to a second interpreter and rest before they can start again.

6. Logistics are important.

The method of interpretation is going to influence your event’s logistics. For example, for on-site interpretation, space needs to be configured to accommodate interpretation booths. For RSI, high-speed internet connection speeds and reliability are absolutely essential for handling increased traffic, and pre-show testing is highly advisable. Working with experienced professionals will help you to understand the logistical requirements necessary to ensure a successful outcome.

Final Thoughts

Event interpretation can contribute to your event’s overall success, delivering your content to multilingual audiences in the language they best understand. With so many critical details and moving parts to be on top of, choosing a turnkey solution with a professional interpretation service provider such as Interpro is a logical choice. You focus on planning your event, and let Interpro focus on helping you make the desired impact on your event’s attendees.

The post Event Interpretation: 6 Key Tips for Success appeared first on Interpro Translation Solutions.

While each project can be a bit different, the following 5 tips for a successful internal localization review can be applied almost universally.

1. Plan early on

While this may seem like basic knowledge, clients frequently tell us about the headaches involved in managing internal review workflows within their translation process. The problems often occurred when an IR process was introduced too late in the game. Planning early on to include rounds of linguistic internal review in the translation process is crucial. During the quotation stage or at the project kickoff stage at the very latest, your localization partner should inquire as to whether or not an internal linguistic review of translated content will be taking place. This is particularly important for projects that include a voice-over recording component. A project will normally be on hold while the client is performing an internal linguistic review of the script before recording in the studio.

2. Consider Glossary Development

Glossary Development should be considered as one of the first steps in a localization workflow. The Glossary Development process allows Interpro to establish an English and corresponding target-language equivalent of the most frequently-occurring terms in your content, to then be reviewed and approved by your internal reviewers. This is done prior to starting the content translation phase of the project. Having an approved glossary upfront will minimize the total internal review time since the terminology will already have been approved. It serves as a foundation to ensure consistency of preferential translations for key terms across all of your translated materials.

3. Assign one reviewer per language

This step is very important, as too many cooks spoil the pot. Even if multiple linguistic reviewers are available and want to be involved, designate one person to have the final say. There can be multiple ways to translate the same concept – all of them correct, but someone has to have the final word to maintain consistency. Ensure that there is one master reviewer responsible for each language’s terms for the entire project. If for some reason they are not  available, ensure that whoever is reviewing content is made aware of the previously-approved  glossary, and not to stray away from approved terms and preferences.

4. Agree on a timeline

A timeline must be planned upfront and agreed upon. This means working closely with your  localization partner to make sure that everyone is on the same page, and that you know when you can expect to receive translations for review. You can then communicate this information to your internal review resources to alert them as to when they can plan their review. At Interpro, we typically deliver the translated content in a dual column source/target format, accompanied by helpful instructions concerning how changes should be made. It would also be helpful to give yourself some buffer when dealing with your internal reviewers, as some languages may take longer to review than others. The internal review process should be seen as a subset of the larger project, and must be managed as such. 

5. Embrace this as an effective part of the workflow

In conclusion, embrace the internal review process as a part of your overall localization workflow, and not as a burden. Reviewers/volunteers are usually doing this outside of their normal responsibilities, oftentimes after hours. It should truly be seen as a team effort which benefits your entire organization, not as an afterthought.

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What is Simultaneous Interpretation (SI)?

Simultaneous interpretation (SI) is sometimes called conference interpreting or conference translation. SI is a style of interpretation that happens as the original speech is still in progress. Typically a team of two interpreters will interpret into the target language as the original speaker is still talking. The interpretation is sent to listeners in real-time on specific devices, such as smartphones or headphones. This format is popular in larger settings like conferences, focus groups, webinars, board meetings, and tours.

There are several stand-out aspects of simultaneous interpretation that distinguish it from other interpretation styles. This format communicates information quickly at live events in a manner that does not rely on pauses or interruptions. The audience is not kept waiting and no adjustments to pacing or timing need to be made. Additionally, this format is not conversational; instead, it is fitting for instances in which a large amount of information needs to be clearly communicated to multilingual listeners.

What is Consecutive Interpretation?

Consecutive interpretation is a type of interpretation that happens after each speaker is finished talking. Once a speaker finishes their thoughts, the interpreter will then relay the information to the listener. After the listener responds, the interpreter then communicates the response. This back-and-forth format is most often used in small settings that involve a very limited number of people, including interviews, school conferences, and medical consultations.

When choosing consecutive interpretation, it is important to remember several things. Consecutive interpretation flows very much like a conversation. That means that the setting must allow for pauses for the interpretation to take places. Moreover, because the interpretation happens after each point of communication, the interpretation will likely double the length of the conversation.

When to Choose SI

SI is the interpretation choice that more and more companies are making because of the clear benefits of simultaneous interpretation. Though it may not be appropriate for one-on-one conversations, there are many instances in which SI is the clear choice. The equipment used for simultaneous interpretation guarantees a clear and professional interpretation. In a majority of formal event settings, interpreters will work in a soundproof area and speak into microphones so that their interpretation will not clash or compete with the original speaker. In other instances, headsets are enough to block out background noise and distraction. The interpretation is shared via high-quality headsets to listeners who can then take in all of the information in their target languages.

Because SI happens in real-time and is performed by native linguists, there is no missed information nor is there a need to add artificial pauses or gaps in the event timeline. The format is also highly personalized, which allows a multilingual audience to attend an event while hearing the information in their preferred language. As a result, this interpretation is valued greatly by audiences. SI is the right choice for any size conference or presentation where information is shared quickly and in large amounts.

Final Thoughts on Selecting Interpretation

Selecting the right interpretation type matters. For more intimate gatherings that will take on a conversational style, consecutive interpretation fits. Given the needs of global companies and associations however, simultaneous interpretation is the best option. SI is ideal in numerous situations: international conventions, diplomatic conferences, and even business meetings. Regardless of size, any scenario in which information will be delivered in continuous sequences and needs to be communicated in multiple languages would benefit from SI. Not only is SI time-efficient, it also accurately communicates information in a personalized format to multilingual audiences.

The post Choosing the Right Interpretation Method: Simultaneous or Consecutive? appeared first on Interpro Translation Solutions.