Consulting Archives - Interpro Translation Solutions https://www.interproinc.com/tag/consulting/ Professional Translation Services | World-Class Language Services to Effectively Reach Your Multilingual Audience Fri, 26 Sep 2025 19:19:26 +0000 en-US hourly 1 https://www.interproinc.com/wp-content/uploads/2025/02/cropped-ITS-ball-32x32.png Consulting Archives - Interpro Translation Solutions https://www.interproinc.com/tag/consulting/ 32 32 RISE Partnership | Carewell https://www.interproinc.com/client-project/rise-partnership-carewell/ Thu, 13 Mar 2025 21:18:49 +0000 https://interprostgstg.wpenginepowered.com/?post_type=client-project&p=2720 Learn how Interpro can support all of an organization’s localization needs for documents, videos, websites, trainings, and more.

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Success Stories | Case Study

Localization & Translation Support

See how Interpro can be your language department through not only translation, but additional project management support in 48 different languages.

12,000,000+

Words translated

45,000+

Workers Served

2020

Client Since

Nick from Interpro and Kathy, Holly, and Tara from Rise Partnership
The Opportunity

Collaboration with RISE Partnership | Carewell

RISE Partnership | Carewell support over 80,000 Oregon care providers and state employees by delivering training and benefits with a strong focus on equity and collaboration. They needed a localization partner to ensure clear, culturally appropriate communication across many languages.

The Challenge

RISE Partnership | Carewell faces the challenge of efficiently localizing and distributing training, benefits information, and marketing communications to a diverse workforce. Ensuring clear, culturally relevant messaging across all materials while maintaining consistency and engagement is a difficult hurdle.

Scalability: Managing translations for extensive content across multiple platforms.

Multimedia Localization: Ensuring voiceover, captions, and subtitles meet the needs of non-English speakers.

Terminology Consistency: Maintaining accuracy and clarity across all materials.

Efficient Collaboration: Streamlining content creation and localization processes to minimize errors and ensure rapid delivery.

The Deliverables

Consulting: Ongoing monthly collaboration on translation and interpreting projects, and localization strategies.

eLearning Translation: 120+ eLearning courses and 846+ localized Storyline files.

Video Translation: 21+ essential communication and core training videos localized.

Document Translation: Monthly translation and Multilingual Desktop Publishing for communication documents and Salesforce Marketing Cloud emails and SMS campaigns.

Website Translation and Localization: 60+ web site pages for 7 languages, including localization of Jotforms, Salesforce Marketing Cloud emails, and SMS campaigns.

Remote Simultaneous Interpreting (RSI): Ongoing interpreting support for Multilingual Web Meetings and Instructor Led Training in 21+ languages.

Video Overlay: Delivered 18 educational videos with integrated recorded interpretation, all with a fast turnaround.

The Results

Interpro’s expert localization support has enabled RISE Partnership | Carewell to expand language access, ensuring workers receive essential training and benefits without language barriers. With a scalable approach and meticulous quality control, Interpro continues to serve as their trusted language partner.

"Interpro has an exceptional team of professionals. From operators to interpreters, my experience has been nothing but positive. They are punctual, highly professional, and courteous. They communicate clearly and effectively without interruptions, making interactions seamless. Their process is straightforward and easy to follow. I could go on and on! By the way, I say this from experience, having worked with at least 15 different companies."

- Irina, Russian PLL Trainer

“Communicating with 45,000 workers about training and benefits across different languages is a daunting task. We breathe easier knowing that our partners at Interpro localize all of our materials quickly, accurately, and with meticulous attention to detail. We think they’re the bees’ knees!”

- Jill, Communications Director

Rise Patnership | Carewell SEIU503The Languages

Translation

  • Amharic
  • Arabic
  • Bosnian
  • Burmese
  • Chinese (Simplified)
  • Chinese (Traditional)
  • Creole
  • Croation
  • Dari
  • Dutch
  • Farsi
  • Gujarati
  • Hindi
  • Hmong
  • Indonesian
  • Japanese
  • Karen
  • Khmer
  • Korean
  • Kurdish
  • Lao
  • Luxembourgish
  • Maay-Maay
  • Mien
  • Nepali
  • Odia
  • Oromo
  • Pashto
  • Punjabi
  • Rohingya
  • Romanian
  • Russian
  • Samoan
  • Serbian
  • Somali
  • Spanish (USA)
  • Swahili
  • Tagalog
  • Taishanese
  • Thai
  • Tigrinya
  • Ukrainian
  • Vietnamese

Interpreting

  • American Sign Language (ASL)
  • Burmese
  • Cantonese
  • English (USA)
  • Farsi
  • Hindi
  • Korean
  • Mandarin
  • Nepali
  • Pashto
  • Punjabi
  • Rohingya
  • Romanian
  • Somali
  • Swahili
  • Tagalog

"Interpreters help us present more professionally and in alignment with the teaching context. In addition to making body language and facial expressions more natural, I can also explain course content in relation to cultural customs without worrying about language barriers."

- Rita, Mandarin PLL trainer

"I have had really good interactions with the Interpro team... they guided me and kindly answered all my silly questions in a gentle way that I really appreciated. The interpreters themselves have always been professional, respectful and helpful with any questions or requests that were on my side."

- Wanda, Spanish PLL Trainer

The Solution

Comprehensive Language Solutions for Healthcare

4-circles

Interpro delivers comprehensive language solutions for RISE Partnership | Carewell, managing translation, localization, and interpretation with precision and efficiency. Our expert team ensures seamless multilingual integration across digital and print materials to maximize accessibility.

Responsiveness for Healthcare Organizations
prioritizes rapid execution of translation projects to meet the urgent needs of hospitals, insurance providers, and medical training programs.

Turnkey Healthcare Localization Support
to help you manage all translation and integration needs seamlessly for patient education, compliance materials, and training programs.

Subject Matter Expert Linguistic Team
with expertise in translating healthcare, life sciences, and workforce training materials with precision and cultural sensitivity.

Technology-Driven Quality Assurance in Healthcare
ensures accuracy, consistency, and regulatory compliance across all translated medical content, from clinical documentation to digital health platforms.

A Streamlined Translation Process for Medical Terminology

Translating healthcare materials doesn’t have to be complicated. Our turnkey localization solutions handle everything from translation to integration, ensuring your content is accurate, compliant, and accessible for all patients and providers.

eLearning Course Translation

eLearning Course Translation

Communication Materials Translation

Communication Materials Translation

View Rise Partnership's Global Website
Team Visits Rise Partnership

The Interpro team visiting the team at Carewell.

We're Here to Help

Expand Globally with Interpro

4-circles

Don't let language barriers stand in the way of delivering quality care, compliant documentation, and effective training. Our expert linguists and technology-driven solutions provide seamless localization for patient education, regulatory materials, and healthcare training programs. Whether you need rapid project execution or a long-term translation partner, we’re here to help.

Schedule Consultation

FAQs

Find answers to your most pressing questions about our translation and localization services.

We support 128+ modern languages across all major global regions. 

We handle translation and formatting for Adobe InDesign, Illustrator, Photoshop, FrameMaker, and other layout-intensive platforms.

Our DTP specialists reformat content to accommodate language expansion/contraction, localize on-screen text, and ensure your final output mirrors the source design. High-resolution PDFs and packaged source files are included in every DTP project.

There are four best practices to start formatting your documents for translation. 

  • Use editable source files (e.g., Word, InDesign, PowerPoint—not scanned PDFs).

  • Finalize your content before sending—it reduces rework.

  • Avoid idioms, slang, or culturally specific references unless localization is planned.

  • Provide reference materials, glossaries, or style guides when possible.
    Need help prepping your files? We’re happy to guide you through it.

Need help preparing your files? We’re happy to guide you through it.

Every translation goes through a structured workflow, which includes:

  • Translation by a native-speaking linguist
  • Independent review by a second expert
  • Terminology and consistency checks using translation memory tools
  • Technical and linguistic QA (formatting, grammar, layout)
  • Final client review before delivery

This multi-step approach ensures you receive clear, correct, and polished content every time

It starts with the right file formats and then continues with expert localization.

At Interpro, we work with your team and language goals to create the most efficient process for translating your learning materials for effective learner retention. 

Braided Rope
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Consulting, Healthcare

RISE Partnership | Carewell

Learn how Interpro can support all of an organization’s localization needs for documents, videos, websites, trainings, and more.

Consulting, Healthcare

SEIU 775 Benefits Group

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ELearning Courses, Learning & Development

d’Vinci Interactive

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Global Website, Technical Manuals

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Discover how Interpro empowers global manufacturing companies through translation and localization.

Put the best language translation company to work for you

4-circles

Ready to see how our solutions can drive exceptional ROI for your language translation needs?

Schedule a free consultation today to discuss your specific goals and explore how we can help you achieve them.

Let's Get Started
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]]> SEIU 775 Benefits Group https://www.interproinc.com/client-project/seiu-775-benefits-group/ Thu, 13 Mar 2025 21:18:42 +0000 https://interprostgstg.wpenginepowered.com/?post_type=client-project&p=2722 Learn how Interpro can be a full-service language department for regular collaboration and project management support.

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Success Stories | Case Study

Full-Service Translation Support

Learn how Interpro creates a consultative partnership to localize training, benefits materials, and digital communications across 16 languages.

20,190,471+

Words translated

9400+

ESL Caregivers Served

2018

Client Since

Jee Kim, Language Access Manager From SEIU 774 Benefits Group At Interpro Headquarters
The Opportunity

Partnering with SEIU 775 Benefits Group

SEIU 775 Benefits Group needed a language partner capable of managing large-scale localization efforts efficiently while maintaining accuracy, cultural relevance, and responsiveness to their evolving needs.

The Challenge

With thousands of courses, digital assets, and communications requiring multilingual adaptation, they needed a partner who could integrate seamlessly with their company and enhance their localization process.

Scalability: Managing translation and localization for thousands of courses, communication materials, website content, documents, ILT training support materials, and multimedia assets across multiple languages for language inclusion.

Multimedia Localization: Providing high-quality voiceover, captions, and subtitles for videos.

Terminology Consistency: Ensuring uniformity across translated content to align with SEIU’s terminology and caregiver training requirements.

Rapid Response: Delivering time-sensitive translations, particularly for urgent healthcare communications like COVID-19 updates.

Partnership: Collaborating with numerous stakeholders including leadership, instructional designers, marketing and communications, technical writers, content creators, and support staff to streamline the localization process.

“We needed a localization partner that would translate our extensive materials and ongoing communications, but who was also willing to teach us about localization. We wanted to create more streamlined workflows and create English materials that would be easy to translate. Since 2018, Interpro has been our only translation partner, transforming our team into subject matter experts. Their services have directly impacted thousands of caregivers, ensuring they have the training and benefits information they need in their native language.”

-Jee Kim, Equity & Language Access Manager

“Interpro's collaborative approach has significantly enhanced our marketing team's ability to connect with and engage caregivers. From our website and key mailings to digital communications, their thoughtful attention to detail ensures our materials are modern, effective, and resonate with our audience.”

- Liz Stone, Manager of Marketing & Communications

SEIU 775 Benefits GroupThe Results

SEIU 775 Benefits Group serves about 10,000 LEP caregivers, and by working with Interpro to create localized materials, we can reach approximately 94% of them in their preferred language. Interpro's ability to scale quickly, integrate seamlessly with SEIU’s digital platforms, and deliver high-quality multilingual content has strengthened their communication efforts and service reach.

The Languages

  • Amharic
  • Arabic
  • Chinese (Simplified)
  • Chinese (Traditional)
  • English (from numerous target languages)
  • Farsi
  • Korean
  • Khmer
  • Lao
  • Nepali
  • Punjabi
  • Russian
  • Somali
  • Spanish (USA)
  • Tagalog
  • Tigrinya
  • Ukrainian
  • Vietnamese

The Deliverables

Consultative Services: Process optimization, team training on localization best practices, workflow recommendations, and 1:1 intensive “localization boot camp” training at Interpro Headquarters.

Translation Memory Development: Ensuring uniformity across different content types to align with SEIU’s terminology and caregiver training requirements.

Glossary Development: Establishing approved terminology for core languages, utilized and referenced across all projects, upfront.

eLearning Localization: Turnkey language localization for Articulate courses, including 1500+ eLearning courses and 152+ training videos localized.

Document Translation: Translation and multilingual DTP for Instructor-Led Training materials, benefits guides, job aids, and Union Convention and compliance documentation.

Website Translation: Ongoing WordPress and digital content translated into 10+ languages.

Marketing & Communications: Translations for emails, surveys, Facebook ads, infographics, postcards, and caregiver outreach materials.

The Solution

Accurate Terminology Translation for Healthcare

Interpro provides a full-service localization partnership, ensuring seamless multilingual communication across all platforms. We streamline translation workflows, supporting SEIU 775 Benefits Group with eLearning, digital content, and compliance documentation.

Healthcare Localization
End-to-end turnkey translation, localization, and desktop publishing with healthcare subject-matter experts to ensure seamless multilingual communication.

Integrated eLearning
High-quality voice-over, captions, and subtitles for Articulate eLearning modules, caregiver education, and training materials.

Medical Terminology 
Glossary development and translation memory to maintain accuracy and consistency across healthcare materials.

Rapid, Scalable Translation
Fast turnaround on critical communications into numerous languages simultaneously for timely, accurate information.

Translation Services for Effective Communication

We help training, marketing, and communications departments because we understand that effective communication is achieved through accurate translation and thoughtful localization for clarity across every language and every communication channel.

Document Translation from English into Korean, Russian, Spanish, Ukrainian, Simplified Chinese

Document Translation from English into Korean, Russian, Spanish, Ukrainian, Simplified Chinese

Document Translation from English into Somali, Khmer, Punjabi

Document Translation from English into Somali, Khmer, Punjabi

Benefits Group Localized Website
Jee Recieving Consultative Services From Lei, Project Management Director

Interpro Director of Project Management educating SEIU 775 Benefit's Group Language Access Manager on improving translation workflows.

We're Here to Help

Language Consulting Services

4-circles

SEIU 775 Benefits Group continues to expand its multilingual offerings because of their partnership with Interpro. Our team ensures that you are recieving the best possible translation services that are aligned with your long-term translation and localization strategy.

Choose to partner with Interpro to elevate your member communications and build a stronger workforce. Schedule your complimentary localization consultation today.

Schedule Consultation

FAQs

Find answers to your most pressing questions about our translation and localization services.

Interpro translates patient consent forms, medical records, prescriptions, clinical trial documents, insurance policies, telehealth content, and more, ensuring accurate and culturally appropriate communication.

We use native-speaking medical linguists, Translation memory (TM) tools, and a multi-step review process including In-Country Review (ICR) and medical subject matter expertise to ensure precision.

Interpro follows HIPAA-compliant security protocols, encrypts files, and ensures that all translators handling medical content have signed confidentiality agreements.

Yes, we translate brochures, discharge instructions, educational videos, and public health materials to ensure patients fully understand their treatment, medication, and healthcare options in their preferred language. Additionally, we specialize in translating medical eLearning courses, continuing education (CE) programs, and training modules for healthcare professionals.

Yes, we offer long-term partnerships through volume-based pricing, leveraging AI-assisted translation, Translation Memory (TM), and custom glossaries to ensure accuracy and reduce costs. By reusing validated translations, we minimize redundant work, accelerate turnaround times, and optimize budgets without compromising quality.

Braided Rope
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Put the best language translation company to work for you

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Ready to see how our solutions can drive exceptional ROI for your language translation needs?

Schedule a free consultation today to discuss your specific goals and explore how we can help you achieve them.

Let's Get Started
coffee_cup

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